Details
Written by: RJ
American Express is removing the ‘upgrade with points’ feature. The below notice has been sent to customers on their latest statements.
Effective December 3, 2023, American Express Card Members with a Membership Rewards account will no longer have access to the Upgrade with Points program and, accordingly, will not have the option to use Membership Rewards points to place an offer on a seat upgrade for any upcoming flights. This will not impact offers placed for a seat upgrade prior to December 3, 2023. All pending offers will still be processed and accepted or declined by the airline. This will not impact any offers that, as of December 3, 2023, have already been accepted or declined by the airline. Upgraded tickets for accepted offers will continue to be valid.
First reported by r/churning
Thoughts
As others have said, upgrading with points wasn’t the best use of MR points. Not a big loss considering the value.
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Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, vendors or companies, and have not been reviewed, approved, or otherwise endorsed by any of these entities.